How can GenerativeAI help UKEF staff work more efficiently day-to-day?
Posted by:
Mike Green and Ben Johnson, Posted on:
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Categories:
AI, User Centred Design, user research

Since May 2025, UK Export Finance (UKEF) has been trialling 30 Microsoft 365 Copilot licences, distributed across a range of staff. These participants have been trying out the AI product in their day-to-day work and recording their experiences.